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What are the Best Methods to Control Electronic Documents and Records? |
The standard requires controls to keep documents, "Legible and readily identifiable." Our experts bring some good ideas when dealing with electronic files. |
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How Frequently Should We Perform Management Review? |
Registrars accredited by ANAB and other IAF accreditation schemes require annual review at a minimum. After that, our experts indicate, "it depends." |
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How can my part-time internal auditors do a good job auditing against ISO 9001? |
While the standard is clear, the experts describe various approaches to making sure internal audits address conformity to the standard. |
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"Please tell us about the best registrar auditor you have seen. What performance characteristics led you to conclude they were a good auditor?" |
While everyone has their own preferences (and we have not edited the responses we received), it is important to note nobody expressed a desire to have opinionated, obstinate auditors who cite phantom requirements. |
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What "Other" Documents are Required by ISO 9001? |
The standard requires, "documents needed by the organization to ensure effective planning, operation, and control of its processes." ISO 9001 consultants provide more detail on interpreting this requirement. |
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How do I convince top management ISO 9001 registration is worth the effort? |
In many cases, the effort has already been expended. Registering your management system provides accountability and a formal means of determining effectiveness of those efforts. |
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Does ISO 9001 Require Certified Internal Auditors? |
Certified? No. Competent? Yes. |
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Are Cheap Copies of ISO 9001 Available? |
$52.00 for ASQ members is about the best we've found. |
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