When we hear the questions asked, we post answers here. Please contact us if you have a question you would like to see us address in our collection of frequently asked questions about managemnent system registration.

1) How do I determine the scope of my management system?

2) Do management system standards work in a service organization?

3) What are the differences between an initial audit, surveillance audit, and a triennial reassessment audit?

4) How do I know if my registrar is internationally accredited?

5) What are the differences between an internal audit and a third party audit?

6) Can small companies become registered to management system standards?

7) How does a third party auditor determine if a process meets the requirements of our selected registration standard (such as ISO 9001)?

8) How long will it take my company to get ISO 9000 certified?

9) How do I address a nonconformance found during my assessment?

10) Why should auditors not give advice? Do I have to follow advice provided by our auditor?

11) Is it appropriate to use phrases like, as appropriate, in procedures? Is it appropriate for auditors frown on such references?

12) Where can I buy copies of ISO 9001 and other management system standards?